Lisa Im

I ran into a friend over the holidays right about the time I was mailing off my water bill, frantically. Seems I had switched from paper to electronic billing, but then the emails never arrived, I got busy, and yes, I faced the holidays with a termination letter from Dallas Water. One of our refrigerators broke down and defrosted because power surges during the ice storm blew the computer panel. Just got the dryer repaired, then the pool heater broke. Our friend has a couple homes he has to maintain, and commiserated: how do you manage to keep up all your homes, I asked?