By Lydia Blair
Title companies in Texas all offer the same basic services. And since title policy premiums are regulated by the state, there isn’t much difference in cost from one to the next. What makes one title company better than another? What keeps agents going back to their favorite escrow officers time after time?
I thought I’d survey a few Realtors. After all, they are the ones who usually choose which title company to send their real estate contracts.
After surveying dozens of agents and lenders, the No. 1 answer was great communication. To win their business, the title agency and closer must communicate quickly and frequently. This was at the top of the criteria for agents like Robin McCoy (Keller Williams), Chris Suwannetr (JP & Associates), Sheri Stout (Ebby Halliday), Erik Hargrave (PrimeLending), Kerry Slaughter (Keller Williams), Mary Anne Collins (eXp Realty), Vanessa Bamback (Haute City), Nichole Vilchis (Keller Williams), Kay Wood (Briggs Freeman Sothebys) and Phillip Walker (Keller Williams).
“They’re communicative with all parties and always one step ahead,” says Amy Timmerman (Local Resident Realty) about her favorite title company. “Updates, reminders, clear and prompt responses,” are what Lori Hudson (Ebby Halliday) appreciates about her preferred title agency.