gasAfter a fatal home explosion three weeks ago that left one family burying their daughter and two neighborhoods reeling from the shock that the problem has been an ongoing one, the immediate concern was about safety.

But now, a little more than a week into the massive, 2,800-customer gas service shutdown in Midway Hollow and the Love Field community, people who had been planning on selling homes in the area have begun wondering — what will this do to property values? (more…)

Atmos A new online tool unveiled by Atmos Energy Saturday evening will hopefully make it easier for customers to know when they can call to re-establish service.

Atmos Energy director of governmental and public affairs Steve Matthews said that the “mobile-friendly interactive map” is available on the company’s website and “permits residents impacted by the planned outage to input their address and see if their home is ready for service reconnection.”

“The app is available both in Spanish and English,” he said. (more…)

atmosAs Atmos Energy crews began the process of replacing aging pipe in an area where 2,800 homes are without gas service after a massive shut down that followed days after a fatal home explosion, Friday was quiet in comparison to the chaotic days prior.

According to city officials, after Thursday night’s debacle at both the Walnut Hill Recreation Center and Bachman Recreation Center that left hundreds waiting in line for hours late into the night to receive assistance from the company, things seemed to have evened out the day after. (more…)

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Jatsive Hernandez shows where a pipe in the backyard of her Midway Hollow home failed this week, resulting in a gas leak that sent her family to a hotel overnight (Photo by Bethany Erickson).

A day after Atmos Energy representatives sought to reassure the public that the unprecedented move of turning off gas service to 2,800 homes after a home explosion last week was going as planned, those in the shutdown zone are saying they’re not confident in the energy provider.

“I have no confidence,” said Lauren Berman. “The more this situation progresses, the more scared we get.” (more…)

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Two neighborhoods that hug Marsh Lane are impacted by a 2,800 customer gas service shutdown Atmos Energy is calling “unprecedented.”

Even as city officials and Atmos Energy representatives were meeting Thursday night with press to provide an update on an unprecedented gas service shutdown for 2,800 homes in an area that surrounds the site of a fatal home explosion last week, thousands of the company’s customers were lined up outside two assistance centers, growing more frustrated by the hour.

The shut down may be going on schedule, but the people in line insisted the information and aid was not humming along in a similar fashion. (more…)

atmosResidents of two neighborhoods that are divided by Marsh Lane woke last Friday to the horrific news — a sixth grader had perished in a home explosion that also sent four of her family members to the hospital.

Every day since, they’ve awakened to more bad news. Sometimes, they say, it even comes late at night, from a knock on the door and a voice on the other side telling them to pack their belongings, their homes are being evacuated.

This morning, they awoke to learn that even if they were still able to live in their homes, it would likely be without hot water or heat. Atmos Energy announced in a 5 a.m. press conference that the company was taking the unprecedented step of shutting down gas service to 2,800 homes on streets on either side of Marsh Lane, between Midway Drive and Webb Chapel Drive on the East and West, and Walnut Hill and Northwest Highway to the north and south.

It’s another source of angst for already heartbroken and fearful sets of communities. (more…)

atmos energy

In an early morning press conference, Atmos Energy officials announced they would take the unprecedented move of shutting down service to 2,800 homes and replacing all lines and meters (photo by Bethany Erickson)

Almost a week since a deadly home explosion killed one child and prompted ongoing evacuations, Atmos Energy announced in an early morning press conference today that it would shut down gas service to 2,800 homes.

The company later announced that evacuations were continuing. The latest round is much farther north than the previous evacuations. At 2 a.m., they evacuated 30 homes in the Disney Streets (even numbered homes on Snow White, odd-numbered homes on Pinocchio, both between Sleepy Lane and Royal Lane). Shortly before 3 a.m., they evacuated another 16 homes along Pinnochio (even)  and Cinderella (odd), between Northaven and Sleepy Lane. (more…)

Atmos Energy

City officials and Atmos Energy representatives spoke to a packed house Tuesday night at a community meeting at Foster Elementary (Photo courtesy Laura Cadena).

Neighborhoods near the site of Friday’s fatal home explosion will continue to be wary after more rounds of evacuations continue to be announced daily — including the fire station closest to the explosion site.

The most recent round of evacuations was announced by Atmos Energy around noon Wednesday, and includes the 3800 block of Cortez (even addresses only) and the 3800 block of Wemdon (odd addresses only). This is addition to a raft of them announced yesterday, and also includes Fire Station #43 on Lombardy Lane, where crews found a gas leak last night. (more…)