Atmos Energy

Best of 2018: When the Disaster Happens, Neighbors Do, Too

By Bethany Erickson / December 29, 2018 / 0 Comments
Midway Hollow

[Editor’s note: Merry Christmas! This week, we’re taking time off to focus on our loved ones, so we are sharing some of our favorite stories from this year. Keep an eye out for our top features from the archives as we rest and get ready for a brilliant 2019! Cheers, from Candy and the entire […]

Read More

When Gas Leaks Plague Your Neighborhood, What Happens to Home Values?

By Bethany Erickson / March 12, 2018 / 0 Comments

After a fatal home explosion three weeks ago that left one family burying their daughter and two neighborhoods reeling from the shock that the problem has been an ongoing one, the immediate concern was about safety. But now, a little more than a week into the massive, 2,800-customer gas service shutdown in Midway Hollow and […]

Read More

Atmos Unveils Interactive Map, Increased Staffing at Information Centers

By Bethany Erickson / March 4, 2018 / 0 Comments

A new online tool unveiled by Atmos Energy Saturday evening will hopefully make it easier for customers to know when they can call to re-establish service. Atmos Energy director of governmental and public affairs Steve Matthews said that the “mobile-friendly interactive map” is available on the company’s website and “permits residents impacted by the planned […]

Read More

After a Quieter Friday, Atmos Says It’s Planning Better Communication Tools

By Bethany Erickson / March 3, 2018 / 0 Comments

As Atmos Energy crews began the process of replacing aging pipe in an area where 2,800 homes are without gas service after a massive shut down that followed days after a fatal home explosion, Friday was quiet in comparison to the chaotic days prior. According to city officials, after Thursday night’s debacle at both the […]

Read More

Atmos Customers Begin to Wait for Normal as Pipe Replacement Begins

By Bethany Erickson / March 2, 2018 / 0 Comments

A day after Atmos Energy representatives sought to reassure the public that the unprecedented move of turning off gas service to 2,800 homes after a home explosion last week was going as planned, those in the shutdown zone are saying they’re not confident in the energy provider. “I have no confidence,” said Lauren Berman. “The […]

Read More

Atmos Says Shutdown Proceeding On Schedule, Customers Growing Angry

By Bethany Erickson / March 2, 2018 / 2 Comments

Even as city officials and Atmos Energy representatives were meeting Thursday night with press to provide an update on an unprecedented gas service shutdown for 2,800 homes in an area that surrounds the site of a fatal home explosion last week, thousands of the company’s customers were lined up outside two assistance centers, growing more […]

Read More