Atmos Energy

Plano Fire Officials: ‘We Have No Idea’ What Caused Explosion On Shantara Lane

By April Towery / July 27, 2022 /
(Photo: Mimi Perez for CandyDirt.com)

Plano fire investigators have not yet identified the cause of an explosion on Shantara Lane last week that damaged a $2.5 million home.  The explosion occurred around 9 p.m. July 20 — almost one year to the day of a nearby explosion in the 4400 block of Cleveland Drive that sent six people to the…

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Best of 2018: When the Disaster Happens, Neighbors Do, Too

By Bethany Erickson / December 29, 2018 /
Midway Hollow

[Editor’s note: Merry Christmas! This week, we’re taking time off to focus on our loved ones, so we are sharing some of our favorite stories from this year. Keep an eye out for our top features from the archives as we rest and get ready for a brilliant 2019! Cheers, from Candy and the entire…

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When Gas Leaks Plague Your Neighborhood, What Happens to Home Values?

By Bethany Erickson / March 12, 2018 /

After a fatal home explosion three weeks ago that left one family burying their daughter and two neighborhoods reeling from the shock that the problem has been an ongoing one, the immediate concern was about safety. But now, a little more than a week into the massive, 2,800-customer gas service shutdown in Midway Hollow and…

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Atmos Unveils Interactive Map, Increased Staffing at Information Centers

By Bethany Erickson / March 4, 2018 /
Atmos

A new online tool unveiled by Atmos Energy Saturday evening will hopefully make it easier for customers to know when they can call to re-establish service. Atmos Energy director of governmental and public affairs Steve Matthews said that the “mobile-friendly interactive map” is available on the company’s website and “permits residents impacted by the planned…

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After a Quieter Friday, Atmos Says It’s Planning Better Communication Tools

By Bethany Erickson / March 3, 2018 /
atmos

As Atmos Energy crews began the process of replacing aging pipe in an area where 2,800 homes are without gas service after a massive shut down that followed days after a fatal home explosion, Friday was quiet in comparison to the chaotic days prior. According to city officials, after Thursday night’s debacle at both the…

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